by Claire Ferrari | Jun 10, 2016 | Blog, News, Uncategorized
When working in a care home, it is all too easy to forget that it is somebody’s home. You leave at the end of your shift, but residents stay because this is where they live. They have the right to the same courtesy, politeness and respect that you would expect in your...
by Claire Ferrari | Feb 7, 2016 | News, Uncategorized
Claire Ferrari, Director of ProRisk Care Consultancy, has recently had an article published on the CHIS website with regards to the Care Quality Commission’s (CQC) new rating system. Following the launch of the Care Quality Commission’s (CQC) new four-tier ratings...