Important update\nfor all Registered Providers, Registered Managers and Nominated Individuals.\nFrom January 2019 the CQC is introducing a new element to the reporting process:-<\/p>\n\n\n\n
\u201cFrom 28th January,\nwe will be rolling out improvements to \u2018how we report\u2019. This follows work to\ncoproduce and pilot these with providers and inspectors (find full details on\nthis in our next provider newsletter). Reports will be clearer to the\nreader and a small but important improvement we\u2019re introducing means that,\nafter the registered manager receives the draft report, the inspector will call\nthem to talk through the evidence. In our piloting of this, we\u2019ve found it has\nhelped providers to better understand how we arrived at our judgments and\nhelped clarify issues or concerns or celebrate Outstanding care. As a result,\nsome challenges that might previously have been made have been avoided which\nhas allowed us to publish some reports more quickly \u2013 a good thing for\nproviders, CQC and the public.<\/em><\/em><\/p>\n\n\n\n It\u2019s this type of\nchange that you\u2019ll be seeing from CQC this year \u2013 changes that come from us\nlistening to our staff, providers and the public about what works and where we\ncan refine our approach to help us work better together. We remain committed to\nworking in coproduction to make these changes not just because it\u2019s the right\nthing to do, but because it helps us get these improvements right. We may not\nalways be required to carry out a formal consultation by law, but \u2013 in the\nspirit of the Quality matters commitment we made with the sector in 2017 \u2013 we\nwill always engage with our stakeholders to ensure we hear first-hand from you\nwhat the impact of any change might be\u201d<\/em><\/em><\/p>\n\n\n\n Debbie Westhead,\nInterim Chief Inspector of Adult Social Care. This is the link to the full\narticle.<\/p>\n\n\n\n